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FAQ

Quick answers to common questions.

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01 How much do you charge?

Management fees are performance-based and tailored to each property, typically a percentage of booking revenue, so we only win when you win. Most owners see net revenue increases even after fees. We'll model exact numbers in your free consult.

02 Do I have to sign a contract?

Yes. A signed agreement protects both sides and lets us invest fully in getting your property to its best. The exact terms (length, structure, exit clauses) depend on your property type, market, and the plan we build together, so we'll walk you through everything transparently on your discovery call. No surprises, no fine-print games, just a clear, fair agreement written to work for both of us.

03 What cities and regions do you cover?

25 cities across North Carolina, plus select markets in 9 U.S. states, Mexico, and Colombia. If you're outside those areas, ask anyway. We're growing, and the right property in the right market is often enough for us to open a new region.

04 How soon can we go live?

Typical onboarding is 10–14 days from signed agreement to the first guest check-in: staging, photography, listing build-out, pricing, and channel setup all included. We move as fast as you do.

05 Will I still have control over my property?

Always. You set the rules: owner stays, blackout dates, minimum nightly rate, guest screening preferences. We run the day-to-day; you keep the final say. Monthly statements give you full visibility into bookings, revenue, and expenses.